Privacy Notice

Island Ink-Jet Systems Inc. and Island Ink-Jet Systems Inc. (USA) knows that you care how information about you is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting Island Ink-Jet Systems Inc. and Island Ink-Jet Systems Inc. (USA), you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does Island Ink-Jet Systems Inc. and Island Ink-Jet Systems Inc. (USA) Gather?

The information we learn from customers helps us personalize and continually improve our Technical Support communication at Island Ink-Jet Systems Inc. and Island Ink-Jet Systems Inc. (USA). Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, improving our support features, and communication with you.
Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your Web browser accesses our website.

What About Cookies?

Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser.

Does Island Ink-Jet Systems Inc. and Island Ink-Jet Systems Inc. (USA) Share the Information It Receives?

We respect your privacy and appreciate your business. At no time do we ever provide your account contact to any third party vendor.

Which Information Can I Access?

Island Ink-Jet Systems Inc. and Island Ink-Jet Systems Inc. (USA) gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

Conditions of Use, Notices, and Revisions

If you choose to visit Island Ink-Jet Systems Inc. and Island Ink-Jet Systems Inc. (USA), your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the Province of British Columbia. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on Privacy Policy Issue and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Automatic Information

For security purposes Island Ink-Jet Systems Inc. and Island Ink-Jet Systems Inc. (USA) sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information.